Returns & Exchanges
At CAPELIN CREW, we stand by the quality of our performance gear and offer a 30-day window for returns or exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all hangtags are attached and the gear is in its original, unwashed condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned gear, your refund or exchange will be processed within 5-7 business days to your original payment method.
